Case Study 2
25 Bank Street – Lehman Brothers

Multi-tenanted trading building
Size of property 1.1m sq.ft.
Annual service charge budget circa £9m
Approximately 5,000 occupants
41 lifts, 12 cooling towers, in excess of 100 plant rooms
32 site based maintenance staff

Achievements

Financial

  Managed rental & property cost invoicing for Bank Street and European portfolio - £40m in 2007
  Prepared all service charge accounts and budgets
  Instigated tenant direct costs recharge regime


Property
  Preparation of RFP documentation for sublets
  Lease negotiations
  Reinstatement negotiations with tenants
  Licensing tenant alterations
  Tenant liaison


Operational
  Set up and managed Concept FM System
  Created full M&E asset register and PPM tasks
  Developed reporting standards
  Organised training for staff
  Provided building management and help desk staff


Maintained Relationships
  Canary Wharf
  Tenants
  Contractors
  Lehman Brothers
  Our staff